Reach Out to a Moisture Expert
Worldwide Toll-Free: 800-634-9961
Fax: 541-582-4138
Mail: 326 Pine Grove Road
Rogue River, Oregon 97537
Email: support@wagnermeters.com
Hours: 7:30 am – 4:00 pm (PST) Monday - Friday
Wagner's Customer Care & Support Policy
Wagner Meters is dedicated to fostering meaningful connections with every customer through our commitment to delivering swift, expert repair services. Our Customer Care program is an extension of that goal. Our approach to customer service is centered around clear communication, attentive listening to customer needs, and consistently delivering our services with precision and reliability.
Customer Service
Wagner Meters offers technical customer service support, assisting with inquiries about the proper use of our hand-held moisture meters, from 7:30 am to 4 pm (PST) Monday - Friday. There is no charge for this service. Please see these pages for additional answers and support for your Wagner Meters unit:
Repair Service
In the event of damage or failure to your moisture meter, click here to download the appropriate repair form prior to returning it for repair.
Turnaround Time
Typically, turnaround time is 5 business days from receipt of purchase order or payment and receipt of equipment for standard repairs. Shipping times may vary depending upon your location and method of shipment.
800-634-9961
