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In observance of Labor Day, we will be closed Monday, September 7th. We will resume shipping on Tuesday, September 8th.
   (800) 634-9961

Wagner’s Customer Care & Support Policy

Wagner Meters is committed to building a relationship with each customer by providing prompt, professional repair services. Our Complete Customer Care program is an extension of that goal. Our customer service is based on communicating with customers, understanding their requirements, and performing the promised service dependably and accurately.

Customer Service

Wagner Meters provides free technical support to answer questions about the correct operation of our handheld moisture meters, from 7:30 am to 4 pm Pacific Time, Monday through Friday. For more answers and support for your Wagner Meters unit, see these pages:

Customer Care and Repair Service

If your moisture meter is damaged or fails, download the appropriate repair form before returning it for repair.

Phone: (800) 634-9961
Fax: (541) 582-4138

Email: support@wagnermeters.com

Mail:
Technical Services Department, Wagner Meters
326 Pine Grove Road
Rogue River, OR 97537 USA

Customer Care Turnaround Time

Turnaround time for standard repairs is five (5) working days from receipt of the purchase order or payment and the equipment. Shipping times vary depending on your location and shipping method.